Your Automotive Collision Repair Specialist

Thomas E Brown is an expert body shop, specializing in collision repairs. As a second-generation Mechanicsburg business, we're proud of the outstanding work we've done over the years. From minor dings to extensive collision damage, we've kept our customers satisfied and coming back for over 50 years.

European vehicles are our specialty, but we offer major and minor repairs for vehicles of every make and model. Plus, every repair comes with a written limited lifetime warranty for as long as you own your vehicle. When you need body work done, don't risk your pride and joy with just anyone. Call the name in Mechanicsburg people have trusted since 1960.

We are the exclusive auto collision repair center for:

Step 1: During the estimate process, area vehicle is inspected and relevant data is entered into our computer estimate systems. This data is compiled into an estimate that determines the cost of the repairs. However, often, there is hidden damage that cannot be seen until after the vehicle is disassembled.

Step 2: Once the estimate is completed, the insurance company will review the estimate. There may be some negotiations on the price and procedures required to repair the vehicle. The insurance company will determine if the vehicle is even repairable. Once this process is completed, the vehicle begins the actual repair process.

Step 3: During disassembly, hidden damage is often found and inner structure repairs are determined. Many times, this will require scheduling insurance re-inspections and ordering additional parts.

Step 4: The required parts for your vehicle are ordered and availability is checked. If a part needs to be special ordered, the order will be placed as soon as possible. Although many parts may arrive very quickly, the repair process cannot begin until the shop receives all of the structural parts needed.

Step 5: During the structure repair process, the unitized body is returned back to the factory specifications. A sophisticated measuring system is used to monitor all phases in this area. A computer-based measurement system is used to analyze the frame of your vehicle. This system assures an accurate repair.

Step 6: The body repair department replaces exterior panels and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. From here, the vehicle will go to the paint preparations department.

Step 7: Paint preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to assure good adhesion when the final top color and clear coats of paint are applied.

Step 8: Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle's systems are checked during this process. The vehicle is almost complete and ready for delivery when it is in this stage.

Step 9: During the repair process, the vehicle accumulates dust from the repairs. It will be cleaned. It will also be road-tested to ensure that everything is working properly. A final inspection will assure that the vehicle is restored to its pre-accident condition.

Step 10: Delivery is the last step in the repair process. When the customer arrives to pick up the vehicle, the bill is explained and the final paperwork is completed. The customer drives away in the vehicle that has been restored to its pre-accident condition.

The technicians at Thomas E Brown are certified by I-CAR, Volvo and ASE. We are fully licensed, bonded, and insured.